Using Viking 4D Embroidery Suite on a Pfaff Creative 2170?

viking4d200+ stunning viking 3D models. Hh quality files for any industry - games, VFX, real-time, advertising, & VRAR. Character Characters Biped Bipeds Persons Peoples Folks HumanI have a Husqvarna Viking readerwriter to transfer embroidery desns to a card that goes into my embroidery sewing machine. It has worked well until recently but now it is not recognized and